Return and Refund Policy
Effective Date: 1 Nov 2024
At Blidzkart, customer satisfaction is our top priority. Please review our Return and Refund Policy for details on returns, refunds, and shipping.
Returns
- Eligibility: Returns are accepted within 7 days of delivery for items that are unused, unopened, and in their original packaging.
- Non-Returnable Items: sale items, and used products are non-returnable.
- Process:
- Submit a return request at returns@blidzkart.com with your order details.
- Upon approval, ship the product back to our return address provided in the email.
- Customers are responsible for return shipping costs unless the item was damaged or incorrect.
Refunds
- Eligibility: Refunds are processed for eligible returns upon receiving and inspecting the item.
- Refund Method: Refunds will be credited back to the original payment method within 7-10 business days.
- Damaged or Incorrect Items: Please report such issues within 48 hours of delivery. We will provide a replacement or a full refund, including shipping charges.
Shipping Information
- Processing Time: Orders are processed within 1-2 business days.
- Shipping Time: Delivery typically takes 3-7 business days depending on your location.
- Shipping Charges: Standard shipping is free for orders above ₹5,000. A nominal charge applies for orders below this amount.
- Tracking: Once your order ships, you will receive a tracking link via email or SMS.
Cancellations
- Orders can be canceled within 24 hours of placement for a full refund. After this window, cancellations are not guaranteed.
Contact Us
For any return, refund, or shipping inquiries, please email us at support@blidzkart.com or call us at +91 8310805590.